Terms of service

📄 Terms of Service – The Retro Store

Welcome to The Retro Store. By using our website www.retrostore.co.in and making a purchase, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. 🛒 Use of the Website

By accessing our site and purchasing products, you:

  • Confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

  • Agree to use the website for lawful purposes only.

  • Will not misuse, hack, or tamper with the site in any way.

2. 📦 Orders and Payments

  • All prices are listed in INR (₹) and are inclusive of applicable taxes.

  • Orders will be processed only after successful payment (except COD orders).

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.

  • For COD orders, full payment must be made at the time of delivery.

3. 🚚 Shipping & Delivery

  • We offer free shipping on all orders.

  • Orders are dispatched the next day, with delivery typically within 4–7 business days.

  • Delays due to courier partners, weather, or external issues are not under our control.

4. 🔄 Returns & Refunds

  • You may return or request a replacement within 10 days of delivery, subject to our Return & Refund Policy.

  • Refunds are processed after inspection and will be credited back within 3–5 business days.

  • Items must be unused and in original packaging.

5. 🔐 Privacy Policy

By using this site, you consent to our data practices as described in our Privacy Policy. We are committed to protecting your personal information.

6. ⚠️ Limitation of Liability

We are not responsible for:

  • Any indirect or consequential losses arising from use of the website or products.

  • Delays or failures due to events beyond our control (force majeure).

7. 💬 User Conduct

You agree not to:

  • Post offensive, abusive, or misleading content

  • Violate intellectual property rights

  • Attempt to breach the site’s security

8. 🛑 Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these terms.

9. ⚖️ Governing Law

These Terms are governed by the laws of India. Any disputes shall be handled in the jurisdiction of Sultanpur, Uttar Pradesh.

📞 Contact Us

For any questions or concerns regarding these Terms, contact:

The Retro Store
📞 Phone: +91 77188 43381
📧 Email: kartikCSScenter90@gmail.com
🏪 Address: Shop No. 32, Subodh Kumar Singh, Post Sultanpur, India